COOKIE POLICY

This Cookie Policy explains how Shadow Supplements ("we", "us", or "our") uses cookies and similar technologies on our website https://shadowsupps.co.uk. It describes what cookies are, the types we use, and how you can control them.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, phone, tablet) when you visit a website. They help the website remember your preferences and activities (like login, basket items, etc.) to provide a better browsing experience.

Cookies can be:

  • set by our website
  • set by services like Google or Facebook
  • removed when you close your browser
  • stay until they expire or are deleted

2. Why We Use Cookies

We use cookies for the following purposes:

Essential cookies: These are necessary for our site to function properly. They include things like remembering what you’ve put in your shopping basket or whether you're logged in. These do not require your consent.

Performance and analytics cookies: These help us understand how you interact with our site (e.g. pages viewed, time on site), so we can improve our services. These require your consent.

Functionality cookies: These remember your preferences, such as your delivery location or past actions. These require your consent.

Marketing and advertising cookies: These track your browsing behaviour to help us show you relevant ads on platforms like Facebook or Google. These also require your consent.

3. Cookies That May Be Used

Depending on the features active on our Shopify store, the following cookies or similar tools may be set:

  • Cookies used by Shopify itself to run the store and shopping basket
  • Google Analytics for website statistics (e.g. _ga, _gid, _gat)
  • Facebook Pixel for advertising and tracking
  • Email marketing tracking Providers
  • Stripe or PayPal for secure payment processing

We will only set analytics, marketing, or third-party cookies if you consent via our cookie banner.

4. Cookie Consent and Control

When you first visit our website, you will see a cookie banner. This allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise which cookies you allow

Your consent will be recorded and can be changed at any time by clicking the Cookie Settings link in the footer of our website.

5. Managing Cookies via Your Browser

You can also control or delete cookies at any time through your browser settings. Here’s how to manage cookies in common browsers:

  • Google Chrome -
    support.google.com/chrome/answer/95647
  • Mozilla Firefox -support.mozilla.org/en-US/kb/enable-and-disable-cookies
  • Safari - support.apple.com/en-gb/guide/safari/sfri11471/mac
  • Microsoft Edge - support.microsoft.com/en-us/help/4027947

Please note: Disabling some cookies may affect website performance and functionality.

6. Third-Party Services

We may use services like YouTube, Google, Facebook, Stripe, and PayPal. These providers may use cookies to deliver their services or collect analytics. Their cookie usage is covered under their own privacy and cookie policies.

7. Changes to This Policy

We may update this Cookie Policy at any time to remain legally compliant or to reflect changes in our services. Any updates will be posted on this page and, where necessary, we will notify you.

8. Contact Us

If you have questions about this policy or your data, please contact:

Shadow Supplements
Hanwell Community Centre
Westcott Crescent, London, W7 1PD
Email: shadowsupps@gmail.com
Phone: 01923 882116